Job Description:
Job Summary
The Human Resources Manager will lead and manage the Human Resources function, provide advice, coordination and management, and technical support to the field offices.
He/she will ensure efficient support to the program in accordance with existing Nigeria policies and procedures.
The HR Manager will be part of the Country program Senior Management team. He/she will work closely with the Africa HR Director and the Central Africa & Gulf of Guinea regional team.
Responsibilities
Management:
Lead and manage the Human Resources function (including people planning, performance, well-being and development)
Provide technical support, advice and capacity building of managers on people management skills
Advise and assist managers in Human Resources related issues and concerns to Recruitment, development and people planning, performance management, employee relations and others
Drive and support recruitment and selection activities ensuring compliance with recruitment process and policies and best practice
Work with senior management team in the program and senior staff on staff retention strategies and initiatives
Ensure proper onboarding process of new staff
Ensure oversight and consistency in position titles and grades, across all field locations
Assist managers to identify, recommend and approve Learning & Development initiatives for their employees through the WCS-U Learning platform and others
Drive any Continental and Regional HR initiatives within the country
Performance, well-being, compensation & benefits:
Proactively respond to and manage performance counselling, employee grievances and disciplinary issues as required, with a focus on building manager competency on performance management and ensuring that documentation is well-kept
Lead the performance management process including conducting trainings
Act as an impartial mediator in disciplinary procedures and ensure it is administered in an equitable and fair manner and meets all legal and labor regulations and requirements
Lead people well-being initiatives at the country level
Define and review salary structure in partnership with the Senior Management team, the Africa HR Director and the relevant regional staff
Human Resources Policies and Support:
Maintain and update Staff Human Resources Handbooks as necessary
Proactively pursue continuous process improvement in Human Resources-related practices to enhance the quality and efficiency of output/delivery.
Work closely with Africa HR Director and the Regional Office to share information and provide support as required
Accountable for making sound decisions based on Nigeria program policies, standards, and the advice of technical experts in the program
HR Administration:
Ensure an up-to-date database of staff contracts and filing of staff documentation
Ensure proper management of staff absences including leave
Ensure that staff benefits are duly explained to employees and serve as liaison between employees and respective insurance company.
Manage orientation process and arrivals checklist for new staff and ensure support for all new staff and their integration into the organization
Manage appropriately staff exit procedures
Others:
Support Regional Office on any HR related activity within the country.
Any other task may be required by the Line Manager.
Requirements
At least 5 years' experience in Human resource management with 2 years People management in a similar role within an INGO
Relevant University Degree preferably in Human Resources Management or Management
Professional training in Human Resources Management.
Ability to develop clear goals and identify priority activities and assignments
Demonstrated experience in executing human resources processes.
Strong communication and interpersonal skills demonstrated ability to work in a multi-disciplinary and multi-cultural team.
Proven ability to manage large and varied workloads and deal constructively with diverse people.
Proven ability to prioritize tasks, meet deadlines and work with limited supervision.
Pro-active, stable and robust character and a good team-player
Knowledge of Nigeria labour laws and legal issues.
Full professional proficiency in English
Country HR Certification